Privacy Policy

Ironclad Fabrication is a sole proprietor business providing custom welding, metal fabrication, furniture fabrication, sandblasting, repairs and installation services.

Business details:

Ironclad Fabrication14 7th Ave, Maitland, Cape TownEmail: ironcladfabrication.za@gmail.comPhone: +27 64 518 7186Website: www.ironcladfabrication.co.za

When you contact us or request our services, we may collect:

• Full name

• Email address

• Telephone number

• Communication records relating to your project

• Project details and specifications

• Photographs relating to projects

• Any other information voluntarily provided by you

We do not collect unnecessary sensitive personal information such as identity numbers, medical information or banking details unless specifically required for a legitimate business purpose.

Personal information may be collected through:

• Our website contact form

• Email communication

• Telephone calls

• WhatsApp communication

• Direct communication during consultations or projects

Information submitted through our website contact form may be stored securely through our customer management systems.

Prices, timelines and specifications will be confirmed in the quotation provided for each individual project.

We use personal information to:

• Respond to enquiries

• Prepare quotations

• Communicate regarding projects

• Schedule site visits and installations

• Provide fabrication and repair services

• Maintain customer records

• Address future service-related queries

• Improve our services

Customer information may be stored electronically using secure business systems, including Airtable and email platforms.

We take reasonable measures to protect personal information from loss, misuse, unauthorised access or disclosure.

We retain customer information for as long as reasonably necessary for business purposes, including:

• Maintaining project records

• Providing future support

• Managing warranty-related enquiries

• Maintaining accurate business records

Customers may request correction or deletion of their personal information, subject to legal requirements.

Ironclad Fabrication may photograph completed projects for quality records and marketing purposes.

Photos will not be used to identify a customer, property or location without permission.

Where possible, permission will be obtained before using customer projects for promotional purposes.

Ironclad Fabrication does not sell, rent or trade personal information.

Personal information may only be shared where necessary to complete a project, such as with suppliers or service providers involved in the work.

Our website uses Google Analytics to understand website usage and improve customer experience.

Analytics information may include general website activity and visitor behaviour.

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion where appropriate

• Withdraw consent where processing relies on consent

Requests can be sent to:

ironcladfabrication.za@gmail.com

Ironclad Fabrication may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements.